Terms of Service

1. Definitions

As used in these Terms:

• "Platform" means the FDBeacon web-based administration portal, mobile Reader application, NFC tag system, and associated backend services.
• "Subscriber" means the fire department, fire district, or other organization that has entered into a subscription agreement with FDBeacon.
• "Authorized User" means any individual granted access by the Subscriber, including administrators, editors, and firefighter-level viewers.
• "Building Data" means pre-incident planning information, hazard data, structural information, and related records entered into the Platform by the Subscriber.
• "NFC Tag" means a Near Field Communication tag programmed with a unique FDBeacon identifier and affixed to a structure by or on behalf of the Subscriber.
• "Subscription Term" means the annual period during which the Subscriber has paid access to the Platform.

2. Description of Services

FDBeacon provides a cloud-based building intelligence platform that enables fire departments to store, manage, and retrieve pre-incident planning data via NFC-enabled mobile devices. Core services include:

• Web-based administration portal for managing buildings, users, and NFC tags
• Mobile Reader application for first responder access to building data at the point of need
• Secure, cloud-hosted data storage aligned with NFPA 1620 pre-incident planning standards
• NFC tag provisioning and assignment workflows
• Role-based access control for managing organizational users

FDBeacon reserves the right to modify, enhance, or discontinue features with reasonable notice to Subscribers.

3. Eligibility & Account Registration

The Platform is intended for use by fire departments, fire districts, emergency services organizations, and their authorized personnel. By registering, you represent that:

• You are authorized to enter into this agreement on behalf of your organization
• All registration information provided is accurate and current
• You will maintain the security of all account credentials
• You will promptly notify FDBeacon of any unauthorized account access

Each Subscriber organization is responsible for all activity conducted under its account, including activity by Authorized Users.

4. Subscriptions & Fees

Access to the Platform requires a paid annual subscription. Subscription tiers and pricing are set forth on the FDBeacon pricing page and are subject to change with 60 days' prior notice to existing Subscribers.

• Billing: Subscriptions are billed annually in advance.
• Renewal: Subscriptions renew automatically unless cancelled at least 30 days prior to the renewal date.
• Refunds: Subscription fees are non-refundable except as required by applicable law or as expressly agreed in writing.
• Taxes: Fees do not include applicable taxes. Subscriber is responsible for all taxes imposed on the transactions contemplated by these Terms.
• Government Purchasing: Departments requiring purchase order or invoice-based payment should contact sales@fdbeacon.net prior to enrollment.

Failure to pay subscription fees may result in suspension of Platform access. FDBeacon will provide at least 10 days' notice before suspending access for non-payment.

5. Acceptable Use

Subscribers and Authorized Users agree to use the Platform solely for lawful pre-incident planning and emergency response support purposes. The following are prohibited:

• Entering false, misleading, or deliberately inaccurate building data
• Sharing login credentials with individuals outside the Subscriber organization
• Attempting to access building data belonging to another organization
• Reverse engineering, decompiling, or attempting to extract source code from the Platform
• Using the Platform to store personal health information, personally identifiable information beyond operational necessity, or data regulated under HIPAA
• Any use that violates applicable federal, state, or local law

6. Data Ownership & Privacy

Your data belongs to you. All Building Data entered by the Subscriber remains the exclusive property of the Subscriber. FDBeacon does not claim any ownership rights over Subscriber data.

FDBeacon will:

• Store Building Data securely using industry-standard encryption at rest and in transit
• Not sell, share, or disclose Subscriber data to third parties except as required by law or as necessary to provide the Platform services
• Provide data export capability upon request and upon account termination
• Retain Building Data for 90 days following subscription termination, after which it may be permanently deleted

For complete information on data handling practices, please review our Privacy Policy.

7. Intellectual Property

The FDBeacon Platform, including all software, design, trademarks, logos, and documentation, is the proprietary property of SOAR Consulting Group and is protected by applicable intellectual property laws.

Subject to payment of applicable fees, FDBeacon grants the Subscriber a limited, non-exclusive, non-transferable license to access and use the Platform during the Subscription Term for internal emergency services purposes only.

Nothing in these Terms transfers ownership of any FDBeacon intellectual property to the Subscriber.

8. Service Availability

FDBeacon will make commercially reasonable efforts to maintain Platform availability. Planned maintenance will be scheduled during low-usage periods with advance notice when practicable.

FDBeacon does not guarantee uninterrupted access to the Platform and shall not be liable for outages caused by third-party infrastructure providers, force majeure events, or factors outside FDBeacon's reasonable control.

9. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FDBEACON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

FDBEACON DOES NOT WARRANT THAT BUILDING DATA STORED ON THE PLATFORM IS ACCURATE, COMPLETE, OR CURRENT. THE ACCURACY OF ALL DATA IS THE SOLE RESPONSIBILITY OF THE SUBSCRIBER.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FDBEACON'S TOTAL CUMULATIVE LIABILITY TO THE SUBSCRIBER FOR ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY THE SUBSCRIBER IN THE 12 MONTHS PRECEDING THE CLAIM.

IN NO EVENT SHALL FDBEACON BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF LIFE, PERSONAL INJURY, PROPERTY DAMAGE, LOSS OF DATA, OR LOSS OF REVENUE, EVEN IF FDBEACON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability. In such jurisdictions, FDBeacon's liability shall be limited to the fullest extent permitted by law.

11. Indemnification

Subscriber agrees to indemnify, defend, and hold harmless FDBeacon, its officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

• Subscriber's use of the Platform in violation of these Terms
• Inaccurate or incomplete Building Data entered by the Subscriber
• Unauthorized use of the Platform by individuals granted access by the Subscriber
• Subscriber's violation of any applicable law or regulation

12. Termination

By Subscriber: Subscribers may cancel their subscription at any time by providing written notice to sales@fdbeacon.net. Cancellation takes effect at the end of the current Subscription Term.

By FDBeacon: FDBeacon may suspend or terminate access immediately if the Subscriber materially breaches these Terms, fails to pay subscription fees after notice, or engages in conduct that poses a security risk to the Platform or other users.

Effect of Termination: Upon termination, Subscriber's access to the Platform will be disabled. Subscriber may request a data export within 30 days of termination, after which Building Data may be permanently deleted.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Mobile County, Alabama.

For Subscribers that are governmental entities, nothing in these Terms waives any sovereign immunity or other protections available under applicable law.

14. Changes to These Terms

FDBeacon reserves the right to update these Terms at any time. Subscribers will be notified of material changes by email at least 30 days prior to the effective date of the revised Terms. Continued use of the Platform following the effective date constitutes acceptance of the updated Terms.

The current version of these Terms is always available at fdbeacon.net/terms.html.

15. Contact Information

Questions regarding these Terms should be directed to: